Privacy Policy

Last updated: June 2, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, upload bank statements, or contact us for support.

  • Account information (email, name, password)
  • Payment information (processed securely through Stripe)
  • Bank statement files (processed and deleted after conversion)
  • Usage data and analytics

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Process your bank statement conversions
  • Send you technical notices and updates
  • Respond to your comments and questions
  • Improve our services and develop new features

Data Security

We implement appropriate security measures to protect your personal information:

  • All data transmission is encrypted using SSL/TLS
  • Bank statement files are automatically deleted after processing
  • Passwords are securely hashed and never stored in plain text
  • Regular security audits and updates

Data Retention

We retain your information only as long as necessary to provide our services:

  • Account data: Until you delete your account
  • Bank statement files: Deleted immediately after conversion
  • Conversion history: Retained for your dashboard access
  • Usage analytics: Anonymized after 12 months

Third-Party Services

We use the following third-party services:

  • Stripe for payment processing
  • Google Analytics for usage analytics (with your consent)
  • SendGrid for email communications

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt out of marketing communications
  • Request data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: help@thebankstatementconverter.com

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